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Warranty


LineaAqua provides a limited warranty on each of its products as mentioned hereunder. This warranty extends only to the original owner/end-user for personal, household use.

The customer will be responsible for shipping, insuring, and proper packaging (if original packaging is unavailable) for service. If the merchandise is damaged in freight, please refer to "Shipping Damage"

LineaAqua warrantees shower doors & shower bases/trays to be free from defects in workmanship and materials under normal use and service for a period of ten (10) years from the initial date of purchase from an authorized dealer by the owner/end-user, contractor or builder.

LineaAqua warrantees bathtubs, whirlpool tubs and bubble tubs to be free from defects in workmanship and materials under normal use and service for a period of ten (10) years from the initial date of purchase from an authorized dealer by the owner/end-user, contractor or builder.

LineaAqua warrantees toilets, pedistal sinks and bidets to be free from defects in workmanship and materials under normal use and service for a period of two (2) years from the initial date of purchase from an authorized dealer by the owner/end-user, contractor or builder.

LineaAqua warrantees kitchen sinks to be free from defects in workmanship and materials under normal use and service for a period of five (5) years from the initial date of purchase from an authorized dealer by the owner/end-user, contractor or builder.

LineaAqua warrantees bathroom faucets to be free from defects in workmanship and materials under normal use and service for a period of two (2) years from the initial date of purchase from an authorized dealer by the owner/end-user, contractor or builder. If an issue arises during the waranty period, you may be asked to send the faucet back to LineaAqua where our techs will replace the cartridge or repair the unit and ship it back to the customer.

LineaAqua warrantees steam showers to be free from defects in workmanship and materials under normal use and service for a period of one (1) years from the initial date of purchase from an authorized dealer by the owner/end-user, contractor or builder. During the 1st year of ownership, the steam showers will have a bumper to bumper warranty on all parts. Steam generators have a 3 year waranty as stated below.

LineaAqua is not responsible for shipping costs, labor charges, removal charges, installation, or other consequential costs other than those noted here. In no event shall the liability of LineaAqua exceed the purchase price of the unit. If this unit is used commercially or installed outside of North America, LineaAqua warrants the unit to be free from defects in material and workmanship for one year from the date of installation with all other terms of this warranty applying except duration.

*Note: Professional installation is required on all LineaAqua products & fixtures. Self Installation and DIY installations void all waranty.

Limitations
This warranty shall not apply following incorrect operating procedures, breakage or damages caused by fault, carelessness, abuse, misuse, misapplication, improper maintenance, alteration or modification of the unit, as well as chemical or natural corrosion, fire, act of God or any other casualty.

ONE-YEAR LIMITED WARRANTY
LineaAqua plumbing fixtures, faucets and fittings are warranted to be free of defects in material and workmanship for one year from date of installation. LineaAqua will, at its election, repair, replace or make appropriate adjustment where LineaAqua inspection discloses any such defects occurring in normal usage within one year after installation. LineaAqua is not responsible for removal or installation costs. To obtain warranty service, contact LineaAqua either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing:

LineaAqua Attn.: Customer Service
2216 Hamilton Blvd,
S. Plainfield, NJ 07080 USA

or by calling 1-866-536-0593 from within the USA.

LineaAqua FAUCETS

LIMITED LIFETIME WARRANTY
All faucets installed in a private residence will carry a limited lifetime warranty on all mechanical parts to be free of manufacturing defects in material and workmanship under normal usage. All chrome finishes carry a limited lifetime warranty; all other finishes are warranted for five (5) years form the original date of purchase. Damage to a product caused by accident, misuse, or abuse is not covered by this warranty.

Proof of purchase (original sales receipt) Must be provided to LineaAqua with all warranty claims. LineaAqua is not responsible for labor charges, installation, or other consequential costs.
In no event shall the liability of LineaAqua exceed the purchase price of the faucet. If you believe that you have a warranty claim, contact LineaAqua through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing:

LineaAqua
Attn.: Customer Service,
2216 Hamilton Blvd,
S. Plainfield, NJ 07080 USA.

Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, call 1-866-536-0553. THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states/provinces do not allow limitations of how long an implied warranty lasts or the exclusion or limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from state/province to state/province. This warranty is to the original consumer purchaser only, and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer.

LineaAqua STEAM GENERATOR
THREE-YEAR LIMITED WARRANTY
LineaAqua steam generator units manufactured after March 1, 2005 are warranted to the original consumer purchaser to be free of manufacturing defects in material and workmanship during normal residential usage for three years from the date of installation.

This warranty applies only for LineaAqua steam generator units installed in the United States of America & Canada. If a defect is found in normal residential use, LineaAqua will, at its election, repair or replace the unit, or make appropriate adjustment.
Damage caused by accident, misuse, or abuse is not covered by this warranty. Proof of purchase (original sales receipt) must be provided to LineaAqua with all warranty claims.

LineaAqua is not responsible for labor charges, removal charges, installation, or other consequential costs other than those noted above. In no event shall the liability of LineaAqua exceed the purchase price of the unit. If this unit is used commercially or installed outside of North America, LineaAqua warrants the unit to be free from defects in material and workmanship for one year from the date of installation with all other terms of this warranty applying except duration.

To obtain warranty service, contact LineaAqua through your Dealer, Plumbing Contractor, Home Center or E-tailer or by writing: LineaAqua Attn.: Customer Service
2216 Hamilton Blvd,
S. Plainfield, NJ 07080 USA

or by calling 1-866-536-0593 from within the USA.

THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SELLER DISCLAIMS ALL LIABILITY FOR SPECIAL, INCIDENTIAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which vary, from state/province to state/province.

IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. LINEAAQUA CO. DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province.

  
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